Information

Location

Wollaton Hall, Wollaton, Nottingham, NG8 1BT If travelling by car, please don’t rely on this postcode in your navigation system as it may take you to the incorrect festival entrance.

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Directions

Please follow the event signage that will be placed on all main routes. Access to the Festival is via the Lime Tree Avenue entrance accessed from Middleton Boulevard.

Box Office

Located just off main drive via the Wollaton Road entrance will be open 10:30am – 9:00pm. If you opted to collect your ticket on the day of the event you’ll need to visit the Box Office located at the location specified above. You’ll need to know which company you booked your tickets from, the order reference number and you’ll need to confirm the details of the person who booked the tickets. To enter the festival arena you must have a Ticket prior to entering the main festival gate. If you opted to have your tickets posted to you and you haven’t received them by Monday 18th July 2016, please get in contact with the company you booked them through. If you do not contact the ticket company prior to the event you may have to purchase a replacement ticket on the day at the on-site box office.

Doors

The Main Gate can be located via the Wollaton Road entrance, this is a pedestrian entrance. Festival gates open at 11:30am. Once you have collected your Ticket from the box office you can enter the festival via the Main Arena located on the main drive via the Wollaton Road entrance, next to the box office. If you have received your ticket in advance you do not need to visit the box office. You may enter via the Main Arena Gate or use the Derby Rd Arena entrance.

VIP Ticket Holders

A combined VIP entry ticket is available. This will allow entry to the festival arena through a VIP dedicated lane at the main festival gate. Security will exchange each ticket for a wristband to be applied ON entry to the festival arena.

Re-Entry

Pass outs will be permitted at the discretion of security.

Gate Closing Times

Festival gates will close at 11:30pm. Park gates and the car park will close at midnight.

Public Transport

Those travelling by public transport can catch a bus leaving the Victoria Centre or Upper Parliament Street in Nottingham city centre every 15 minutes from midday. These buses, marked ‘Wollaton Park – special event’ are in addition to the normal Wollaton bound 30 service from the same stops. Shuttle buses will be taking festival goers back into the city centre from 9.30pm onwards every few minutes. NCT group rider ticket £4.50 valid for unlimited travel on day of purchase on the City bus network. Valid for a group of up to five people (minimum 1 adult, maximum 2 adults). Trent Barton – the two bus service also runs between Wollaton and Nottingham city centre

By Car

If you’re driving to the festival site, traffic signs will lead you through to the Lime Tree Avenue entrance to the Park. Car parking is priced at £6 for the day.

Site Entrances

The main gates to access to the festival for pedestrians are via the Wollaton Road entrance, Lime Tree Avenue entrance and Derby Road entrance.

Food and Drink

Bringing alcohol and glass bottles onto the site is strictly prohibited! There are food vendors at the festival should you wish to purchase food and onsite bars serving alcoholic and non alcoholic beverages. Picnics are permitted.

Running Times

Running times will be published on our website closer to the date.

Kids Entertainment

Children’s entertainment includes fairground rides, live entertainment and this year we will have a free kids area hosted by Big Top Mania, featuring circus skills workshops and shows, crazy inflatables, giant bubbles and Big Bear’s Big Balloon Disco.

Pass Outs

Pass outs will be provided for those who need to leave the site but wish to return.

Disabled Access & Facilities

Splendour Festival is committed to ensuring disabled customers can enjoy our event.  We are working closely with Attitude is Everything to provide an event site which is accessible and are working towards their Bronze Award in accessibility on site. Please read through the information below and if you have any further questions please get in touch with us on customerenquiries@alt-tickets.co.uk or 0115 896 4456.

Alternative Formats Available

This access information is downloadable as a word document HERE and PDF document HERE.

Event Space & Site

The event is held at Wollaton Park, Nottingham, on a sloping, green-field site – although there are some tarmac pathways, these do not run into the stages (which all stand on grass). Weather and ground conditions may be variable.

Entry

There is a dedicated Disabled Entry Gate on level tarmac surface at the top of the driveway, manned by stewards that will allow access to the site. Please exchange your ticket for a wristband here. This is located to the right hand side of the main queuing lanes.

Accessible Parking

An Accessible Car Park and Drop Off is located off the Main Driveway to Wollaton Hall, from Lime Tree Avenue.  This is available to all blue badge holding festival goers.  The parking is on gravel – however the route from the Driveway to the Disabled Entry Gate is tarmac. Your vehicle must clearly display your blue badge.  At the end of the event, the driveway will be busy with pedestrians exiting the event. Please be aware that it may take a while to get out of the site following the end of the event.

Personal Assistant Tickets

Customers with accessibility difficulties who require an essential companion  can apply for a free ticket.   To apply please book a standard entry ticket and then email proof of eligibility  along with your order reference number to customerenquiries@alt-tickets.co.uk. Any of the below are excepted, in addition we will review an application without these forms on a case-by-case basis.

•           Front page of DLA / PIP

•           Front page of Attendance Allowance letter

•           Evidence that registered severely sight impaired

•           Recognised Assistance Dog ID card

Once your request has been received we will email you back with further information.  Please note the only exception is 10’s and under who already receive a free ticket.

Viewing Platforms

Dedicated viewing platforms will be provided at the Main Stage and Confetti Stage. The viewing area will be elevated and enclosed with hand railing and accessible via a ramp. Viewing platforms will be stewarded to ensure correct use. The platforms are not under cover. Platforms will have some seating for use by a friend or Personal Assistant of the platform user, each disabled guest will be entitled to have one friend or personal assistant accompany them on the viewing platform. Space is also available adjacent to the platform.

Disabled Toilets

There will be at least one temporary Disabled Toilet at each Toilet location, and one by the Main Stage viewing platform. There is also an existing disabled Toilet in the Courtyard of the Nottingham Industrial Museum building and a changing place facility. All disabled toilets are marked on the festival map which will be available the week prior to the event.

Medical Services At The Event

First Aid and Paramedic services will be on site should you require any medical assistance.

Seating

There is some seating across the site – however this is limited seating in the festival arena, and within the food court area only.  We recommend that if seating is compulsory to your enjoyment of the event, then please bring it with you.  Chairs and blankets are allowed, but not permitted between the stage and mixing desk and may be requested to be moved by the organisers if space is limited.

Lights

Due to the nature of the event there will be flashing lights on all stages and strobe or laser effects may also be used.

Attitude Is Everything

Splendour are proud to have been awarded the Bronze level of Attitude is Everything’s Charter of Best Practice, demonstrating our commitment to improving the live music experience for our Deaf and disabled customers. Bronze Award